SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This bundle is a fantastic resource for anyone interested in sustainable fashion. It's packed with practical advice and tips that are easy to follow, whether you're new to the concept or have been trying to be more eco-friendly for a while. I especially found the guide on upcycling old clothes helpful - it's inspired me to get creative and give my old garments a new lease of life! Plus, understanding how choosing quality over quantity can lead to long-term savings has really changed my perspective on shopping.
Super helpful! This bundle has made sustainable fashion so much more accessible.
this might sound dramatic but this bundle actually changed the way i think about clothes, never knew fashion could be both stylish and conscious until now
Invaluable
As someone trying to curb her fast-fashion habits without feeling deprived or out-of-style, this digital download was just what I needed. Practical advice combined with actionable steps made all the difference in shifting towards slow fashion while still looking trendy! Plus, the thrift shopping tips were incredibly helpful – excitedly awaiting my next secondhand treasure hunt!
Love the practical tips and easy-to-follow guides. Highly recommended for eco-conscious shoppers!
helpful
insightful
A must-have resource for anyone interested in building an eco-friendly wardrobe. Thumbs up!
If you're looking at ways of reducing your environmental footprint through your sartorial choices but feel overwhelmed by all the information out there, look no further than this fantastic resource! It breaks down complex concepts into easily digestible chunks while providing practical solutions that are feasible even if you're not ready (or able) to give up mainstream retail entirely yet
I downloaded this bundle as part of my journey towards living more sustainably and it didn't disappoint! Each component offers something unique – from mastering the art of dressing with purpose to learning about long-lasting materials that stand both in terms of durability and sustainability. What struck me most was its realistic approach, it’s not just theory but actual steps you can take towards building an eco-friendly closet without sacrificing style.
The perfect guide to mastering slow fashion principles and making informed, earth-friendly choices
I really appreciate the wealth of knowledge in this bundle! The practical tips and guides made it easy for me to start making greener fashion choices. I do wish there were more step-by-step visuals, especially for the upcycling guide. Some instructions were a bit abstract, and it would have been helpful to see a clearer example of the process. Regardless, it’s a great resource overall, and I highly recommend it!
The Sustainable Fashion Bundle is like having your own personal stylist who also happens to be an expert in eco-friendliness! It's full of useful advice on everything from curating a minimalist wardrobe without compromising comfort or style, through understanding how making smarter choices when buying clothes can save money in the long run. This collection genuinely bridges the gap between wanting to make positive changes and knowing how
Beneficial