SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bundle is fantastic for anyone looking to dive into sustainable fashion! I especially loved the "ReFashion Revolution" guide on upcycling—it gave me so many new ideas! My only complaint is that some of the content felt a bit repetitive across different guides. I was hoping for a bit more variety in tips. Still, the information is incredibly useful, and I feel much more confident making eco-friendly fashion choices now
This digital download opened up new perspectives on how we view our wardrobes and consumption patterns! From learning about different eco-friendly fabrics and their benefits; mastering thrift shopping techniques; understanding why quality trumps quantity when building a wardrobe - every aspect is covered comprehensively yet simply enough even for novices like myself
This has taken my understanding of sustainable fashion choices up several notches - from choosing durable materials to mastering the art of upcycling clothes!
Satisfactory
A brilliant collection for any eco-conscious shopper out there! It covers everything you need know about building an eco-friendly wardrobe without compromising style or breaking bank
I’ve always wanted an effortlessly chic wardrobe that doesn’t harm our planet 🌎 This resource helped me achieve just that without breaking the bank.
The Sustainable Fashion Choices for a Greener Closet digital download opened up new perspectives on how we view our wardrobes and consumption patterns! From learning about different eco-friendly fabrics and their benefits, mastering thrift shopping techniques, understanding why quality trumps quantity when building a wardrobe - every aspect is covered comprehensively yet simply enough even for novices like me.
informative
This isn’t just another generic resource, it’s packed full of actionable advice that makes embracing sustainability fun and straightforward 😊
Impressive
A must-have for anyone interested in slow fashion and eco-friendly choices.
i’m all for quality over quantity now 🙌🙌🙌 learned lots from 'buy better wear longer' guide included in this pack
This bundle is an absolute treasure trove of sustainable fashion wisdom!
worthwhile
If you're looking at ways of reducing your environmental footprint through your sartorial choices but feel overwhelmed by the sheer volume of information out there; look no further than this fantastic resource! It breaks down complex concepts into easily digestible chunks while providing practical solutions that are feasible even if you're not ready (or able) to give up mainstream retail entirely yet.
I've always been interested in sustainable fashion but didn't know where to start. This bundle was the perfect solution! The guides are comprehensive, covering everything from eco-friendly fabrics to upcycling and thrift shopping. It's also very practical - I love how it includes checklists and actionable tips that I can apply immediately. Plus, the emphasis on slow fashion really resonated with me. Now, I feel more confident about making informed decisions that align with my values
Loved the guides, wished for visuals
Practical, insightful and a major help in my sustainable fashion journey!
A must-have for anyone wanting to make eco-friendly wardrobe choices.
Great value! Loved the practical advice on building a sustainable wardrobe
valuable
This bundle has made thrift shopping and upcycling so much easier.
If you're looking at ways of reducing your environmental footprint through your sartorial choices but feel overwhelmed by all the information out there; look no further than this fantastic resource! It breaks down complex concepts into easily digestible chunks while providing practical solutions that are feasible even if you're not ready (or able) to give up mainstream retail entirely yet.
Informative, just a tad lengthy
This resource has truly been enlightening! As someone who loves clothes but also cares deeply about our planet, I often found myself in a dilemma between my love for fashion and my principles. But this guide showed me that you don't have to sacrifice style when choosing sustainability. Learning about long-lasting materials was particularly eye-opening - it made me realize how much of an impact our clothing choices can have!