SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
From someone who had little knowledge about sustainable fashion before downloading this bundle - it’s been enlightening! The step-by-step guidance provided by each eBook makes them easy-to-follow even if you’re completely new to the concept. It’s helped me understand how simple changes in my wardrobe can make a big difference for the environment, and I’m excited to continue on this journey of sustainable fashion
The Sustainable Fashion Choices digital download opened up new perspectives on how we view our wardrobes and consumption patterns! From learning about different eco-friendly fabrics and their benefits, mastering thrift shopping techniques, understanding why quality trumps quantity when building a wardrobe - every aspect is covered comprehensively yet simply enough even for novices like myself.
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enlightening
nice
As a self-proclaimed shopaholic trying to curb her fast-fashion habits, this bundle was just what I needed. Practical advice combined with actionable steps made all the difference in shifting towards slow fashion without feeling deprived or out-of-style
I've always been a fashion enthusiast, but this bundle has made me realize that my love for clothes can coexist with my commitment to the environment. The comprehensive collection of guides and eBooks is rich in practical advice and actionable tips on every aspect of sustainable fashion. From understanding eco-friendly fabrics to mastering upcycling, I now have all the tools I need to transform my wardrobe in a way that's stylish, conscious, and wallet-friendly. It's truly empowering!
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satisfying
Excellent
The Sustainable Fashion Choices for a Greener Closet bundle is like having your own personal stylist who also happens to be an expert in eco-friendliness! It's packed full of useful advice on everything from choosing long-lasting materials to curating a minimalist wardrobe without sacrificing style or comfort. Furthermore, the guide 'How Eco-Friendly Fashion Choices Can Save You Money' has genuinely changed the way I view clothing purchases – focusing more on quality rather than quantity!
This digital download has become an invaluable tool as I try to curb my fast-fashion habits without feeling out-of-style or deprived of shopping fun. Practical advice combined with actionable steps has helped shift towards slow fashion while still looking chic! Plus, the thrift shopping tips were incredibly helpful – excitedly awaiting my next secondhand treasure hunt!
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Insightful
I was initially skeptical about the idea of sustainable fashion, but this bundle has completely changed my perspective. It's comprehensive, covering everything from understanding eco-friendly fabrics to mastering upcycling. The language is simple and easy-to-understand, making it accessible even for beginners like me.
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bargain
As someone who loves fashion but also cares about the environment, this download has been invaluable. The guides are comprehensive yet accessible, covering everything from slow fashion principles to making the most out of thrift shopping. I've learned so much about different fabrics and their impact on our planet, which will definitely influence my future purchases. And best of all? My wardrobe has never looked better!
The digital download opened up new perspectives on how we view our wardrobes and consumption patterns! From learning about different eco-friendly fabrics and their benefits, mastering thrift shopping techniques - every aspect is covered comprehensively yet simply enough even for novices like myself
If there's one thing I took away from these resources, it's that small changes can make a big difference! The guides break down complex concepts into simple terms which makes transitioning towards a greener closet less daunting. The tips on thrift shopping and upcycling have been particularly useful for me, and I'm excited to continue implementing what I've learned into my daily life.
An invaluable resource that makes embracing green fashion simple and exciting
Inspiring
The Sustainable Fashion Choices bundle is an absolute revelation! As someone who adores fashion but also cares deeply about our planet, I often found myself torn between style and sustainability. But this resource showed me that you don't have to compromise on either - it’s possible to reduce waste while staying chic! Learning about long-lasting materials was particularly eye-opening – never knew how much impact clothing choices could make.
great!
worthwhile