SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Seriously, I’ve gone from scrambling at the last minute to having everything planned out. The AI tailors everything based on my schedule, so dinner is never a last-minute panic. 🙏
super helpful
Really love how it plans meals based on my preferences! However, I wish there were more variety in breakfast choices.
The diverse range of meals available keeps things exciting at dinnertime
Great toolkit, but could use more examples.
The meals are super simple and quick to make.
Loving these innovative yet straightforward recipes
This tool has turned me into a meal-planning pro! It’s quick, easy, and takes all the stress out of dinner prep. My family is happier, and I’m actually eating healthier. 🙌
So, I’m not a tech expert, but I found this AI meal planning tool super easy to use. It takes care of the hard part, and now I actually look forward to cooking. Bonus: It saves so much time.
It’s perfect for those crazy weeks when I feel like I’m running on empty. The AI tailors meal ideas to my energy, so I’m not stuck cooking a complicated dinner when I don’t have the energy for it.
This meal system has made my life easier! Quick to prepare, delicious to eat.
This is such an amazing system.
So happy with how this meal planner has worked for us!
Overall great system, but it could improve the grocery list feature. Sometimes it misses a couple of items.
Simply amazing!
The convenience factor here is unbeatable
👍
I’ve been using this for a while now, and it’s honestly made my life so much easier. It’s perfect for busy days when I don’t have time to think about what to make for dinner.
I can't believe I didn't find this sooner. It’s perfect for managing weeknight dinners! Everything is organized in advance and my kids love the meals. Definitely a must-try for busy families.
Very convenient! 🥳
This has made meal planning feel easy for the first time in YEARS! The AI is great at suggesting meals based on the ingredients I already have. It’s like having a personal planner in my pocket.
This makes meal planning a no-brainer! The AI is smart about using up what I already have so nothing goes to waste. The whole system is so simple to use, and it’s really kept my family eating healthy.
💕💕💕
Effective guides, but missing some advanced tips.
The AI planning is honestly a dream come true. It takes the pressure off me to come up with new meal ideas. Now I feel like I’m making meals with purpose, not just for the sake of feeding everyone.