SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A friend recommended these guides as an introduction to the stock market... they did not disappoint! Simple steps and clear instructions throughout.
I was pretty new to investing, so I needed something straightforward and practical. This toolkit was just that. The easy-to-follow guides are awesome, but I do wish there were a few more examples in the eBooks. Otherwise, it’s exactly what you need to get started in the share market. I appreciate the checklists too—helps me stay organized and motivated!
Just started with the share market and this toolkit is a lifesaver! The guides are simple, easy to follow and the checklists keep me on track. Highly recommend for beginners like me 😊
Loved the real-world application advice.
Love this toolkit! It's got everything you need to understand the share market. The guides are easy to follow and the checklists keep me focused on my goals.
I found the checklists helpful, but wished there were more detailed explanations in the eBooks. Still a great buy
As someone who knows almost nothing about investing, I found this toolkit incredibly easy to use. The step-by-step guides really break things down in a way that makes sense. The checklists helped keep me on track, but I wish there was more about how to choose stocks specifically. Overall, I’m very satisfied with this resource.
If you're new to investing, this bundle is a must-have. It simplifies learning process while ensuring you take actionable steps towards success.
This toolkit is perfect for anyone who wants an affordable and comprehensive guide to the share market. Downloaded instantly and started learning immediately!
This toolkit was exactly what I needed! I had no clue about the share market before, but the step-by-step guides made everything so much clearer. It breaks everything down without overwhelming you, plus the checklists kept me on track. I feel a lot more confident now, just wish there were a little more info on choosing stocks specifically. Still a solid choice for beginners.
These materials actually show you how to put your knowledge into practice in real-world scenarios - not just theory!
These resources really guide you through the entire learning process of share market investing...loving it so far!
Never thought learning about shares could be this easy until I came across these guides, checklists, and eBooks. Perfect for beginners like myself 😊
The step-by-step approach of these materials is just what I needed as a novice investor. Now I feel confident navigating the share market!
I've learned more from these guides than any other resource. Worth every penny.
This bundle truly simplifies learning about shares without compromising depth or quality of information. It’s an essential resource for anyone starting out in the stock world!
all-in-one convenience? yes please!
Just started with this toolkit and it's been a great help! The guides are easy to follow and the checklists keep me on track. It's the perfect blend of theory and practice. 😊
Awesome toolkit! Mastered the share market basics easily and confidently.
This bundle is the perfect all-in-one solution for beginners in the share market. It's got everything you need: eBooks, checklists, and guides!
Straightforward advice without overwhelming jargon - exactly what I needed as a newbie investor.
The checklists kept me on track.
This is exactly what I needed! The eBooks are comprehensive yet simple. Now I finally feel confident about investing in shares.
The eBooks have been an invaluable resource in helping me understand how trading works 📚
Very helpful! I’m completely new to the share market and this toolkit was a great first step. The guides are simple and concise. The checklists kept me on track too. The eBooks were useful, but I feel like they could’ve gone into a little more detail about the different types of stocks to focus on. I still feel a lot more confident though!