SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
great for beginners, really simplified things
The Beginner’s Checklist for Mastering the Share Market has been a lifesaver! Keeps me on track as I navigate through trading shares💪💪
I was nervous about diving into the share market but this toolkit made it so much easier. It’s packed with practical tools that have boosted my confidence in investing.
If you want real-world advice that focuses on simplicity then this is it! The materials don't just tell you what to do but show you how to do it step by step.
This toolkit has helped me understand how the stock market really works – not just theory but actionable steps too 👍
real-world advice, not just theory 👍
I've started investing confidently thanks to this toolkit. The step-by-step instructions really helped clear up my confusion about the share market.
No need to search elsewhere, everything you need to start mastering shares is right here!
This toolkit is perfect for beginners like me. I love that it’s not too overwhelming—everything is broken down into manageable steps. The checklists are fantastic for keeping me on track. My only gripe is that the eBooks could use more real-life examples, but other than that, I’ve learned so much! 📈👍
Just started my journey into the share market and this bundle made it so easy! The guides are simple to follow, no complex jargon. 🙌
So glad I found this resource before starting my investment journey. Real-world application tips make it even better than traditional learning resources.
Just started using this toolkit and I'm already feeling more confident! The guides are so easy to follow, even for a newbie like me. 🙌
The checklists are so helpful. Keeps me on track with my investing journey.
The checklists in this toolkit have been a lifesaver for me as a beginner. They keep me on track and make sure I don't miss anything important.
Just finished the first eBook from this toolkit. Really clear and easy to understand, even for a beginner like me! Can't wait to dive into the rest.
Love how comprehensive this bundle is, it's got everything for a beginner like me!
Finally feel confident taking my first steps into investing thanks to this toolkit 👍
Affordable bundle with tons of value!
The survival checklist alone is worth getting this bundle for! Now I feel prepared for any challenges that come my way as a beginner investor.
Taking first steps into investing can be daunting...but not anymore thanks to these essential tools 😄 They've turned a complex process into something manageable and exciting!
This bundle is perfect for beginners like me. I appreciate how it combines theory with practical tips and tricks - no overwhelming jargon or outdated advice here.
This toolkit provides a solid foundation for beginners like myself. The step-by-step guides and checklists made it so much easier to understand the basics of the share market. However, I felt that the eBooks could go a bit more in-depth in some areas. Still, definitely worth the purchase
Just got this bundle and it's a goldmine for beginners! The guides are easy to follow, and the checklists keep me on track. No more confusion about share market basics.
This collection of resources is perfect for anyone new to investing. It's comprehensive yet straightforward, with clear instructions that demystify the share market!
I've been looking for something comprehensive yet easy to understand in terms of investing. This bundle was just perfect - it's all-in-one, affordable and I can learn at my own pace!