SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
the guided imagery guide? pure magic. i'm calmer than ever before.
if you're feeling overwhelmed by life's pressures, this digital bundle could be just what you need. it provides instant access to resources that promote relaxation and balance without any expensive classes or therapy sessions needed.
love the variety in this toolkit, so many ways to relax
The guided imagery is amazing! I was skeptical at first but it truly does help with relaxation and reducing tension.
The variety in this bundle is what makes it worthwhile. I rotate between guided imagery, mindfulness exercises, and the stress-free action plan depending on my mood. While some concepts feel familiar if you’ve studied mindfulness before, they’re explained clearly and practically. It’s a solid companion for maintaining balance.
this bundle has been my go-to for quick stress relief after long workdays. the guided imagery exercises are particularly helpful in calming my mind.
I've been using this toolkit for a few weeks now and it's really helped me find some peace in my hectic life. The stress-reducing activities are easy to implement, even on the busiest of days.
Wow
mindfulness made easy indeed! my everyday life feels more balanced now
this bundle is a breath of fresh air for my busy life 😌
This toolkit has been so beneficial for me as a busy professional. The practical path to mindfulness has allowed me to manage my stress more effectively during the workday.
This isn't just another generic stress reduction product; it's packed with diverse methods from knitting (yes, knitting!) to MBSR techniques which have significantly improved my mental clarity
this bundle has made mindfulness practice easy and accessible, really appreciate it.
the toolkit is a treasure trove of stress-busting tools. it's like having a personal zen master at your fingertips, guiding you to inner peace with practical techniques and activities.🧘♂️
What sets this toolkit apart is the practicality; everything you need to reduce stress and improve mindfulness in one place.
This toolkit proves that managing stress doesn't have to be complicated or time-consuming; even busy professionals like myself can benefit from it!
This digital bundle has positively impacted my life. With easy-to-follow guides and checklists, I've learned to breathe deeply, reducing tension considerably. Plus, the integration of mindfulness into daily routine has become less daunting thanks to the stress-free action plan.
I've found the guided imagery resources particularly helpful in finding peace during chaotic days.
breathe easy checklist is a godsend when anxiety hits hard.
The fact that these resources are instantly available makes them even more valuable especially when dealing with sudden bouts of anxiety or panic attacks.
The knitting guide was surprisingly soothing! Who knew?
A mindful living action plan that actually fits into my life? Sign me up
Very calming, slightly repetitive.
👏👏👏
I love how comprehensive yet user-friendly each component is proving that expensive classes or therapy sessions aren't always necessary for cultivating lasting relaxation and mindfulness.The simplicity yet effectiveness of techniques provided by this kit still amazes me every time I use it. From boosting mental clarity enhancing overall wellbeing there's nothing quite like it out there