SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This toolkit helped me create a peaceful nightly routine using the meditation and breathing exercises. Some ideas repeat across the guides, but they reinforce the habits rather than distract. Overall, it’s a dependable resource I’ll continue using.
the step-by-step guide on mindfulness-based stress reduction was an eye-opener! now i can easily incorporate these techniques into my daily routine for lasting peace and focus.
💕
i love how diverse this toolkit is! from knitting guides to mindfulness practices, there's something for everyone looking to reduce their stress levels.
i’ve started knitting because of this toolkit and I’m loving the calmness it brings me.
wow, relaxation through guided imagery? never thought i'd enjoy it but i do😊
Mindfulness-Based Stress Reduction guide has been an eye-opener. Feeling more balanced already!
found peace with knitting thanks to this. who knew it could be so therapeutic?
Impressive
i've been using the guided imagery techniques and they're super effective for stress relief.
Great stress relief bundle, a bit overlapping sometimes.
After downloading this toolkit, I was amazed at the depth of information and practical techniques it provides. It's been instrumental in helping me reduce stress levels and increase mindfulness. The knitting guide is a personal favorite - who knew such a simple craft could bring so much peace?
The digital downloads are so convenient, I've been able to start my journey towards a calmer life immediately after purchase
this isn't just another self-help resource; it's a comprehensive solution for mental wellbeing 💯
Who knew guided imagery could be so powerful? This toolkit makes it easy to visualize tranquility even after a hectic day. Plus, being able to start immediately is such a bonus!
Just downloaded this toolkit and I'm already feeling the positive effects. The variety of resources is impressive, especially the guide on stress-reducing activities. It's simple yet effective, perfect for anyone needing a bit of calm in their life.
Helpful tools, wanted more.
found peace with guided imagery, truly amazing
I especially liked the stress-reducing activity guide and how approachable everything feels. A few sections could have gone deeper with more real-life scenarios, but the core techniques are effective and easy to implement.
ok
stress relief has never been easier, thank you!
i've found peace in the midst of chaos using these resources.
⭐️⭐️⭐️⭐️⭐️
The mindfulness-based stress reduction techniques have made a noticeable difference in my overall mood and focus. I feel more present and less overwhelmed by daily tasks.
It's amazing how these downloads have improved my mental clarity and focus, so grateful.