SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow, this toolkit has transformed our family life! Less planning time and more quality moments together. It's like having a personal assistant that understands your family dynamics. The AI helps us with organizing our child’s day in the simplest way possible.
amazing !!
The creativity of these activity ideas is impressive! Indoor or outdoor, there's always something fresh to do. And it's not just generic stuff, but tailored for real-life family flow.
This AI-supported parenting tool has honestly made our lives so much easier! We now have more quality moments as a family thanks to less time spent on planning. Plus, there are plenty of new activity suggestions that we all enjoy.
I was initially skeptical about incorporating AI into our home life but now I'm confident in its ability to provide meaningful support for parenting tasks. It doesn't replace human interaction; instead, it enhances creativity and organization within our family unit.
Our creativity levels have soared thanks to this toolkit! It shows how AI can enhance, not replace connection in the family.
Really made a difference
Love how adaptable the prompts are! They're age-friendly and designed to grow with my child which makes them incredibly useful
the confidence it gives you using ai tools for parenting support and activities is priceless. no more second-guessing or worrying if I’m doing it right...just pure peace of mind 👌
Using this toolkit has made my family life so much easier. The AI support for parenting tasks is a breath of fresh air, and I've found myself with more quality time to spend with the kids.
Confidently using AI in parenting now thanks to this toolkit. The activities are age-friendly and very engaging 😊
Very helpful
so much fun
The simple systems to organize my child's day have been a lifesaver. It's really helped us establish routines and keep things running smoothly.
One thing I appreciate about this toolkit is how adaptable it is. No matter how old your children are, there's something here they'll enjoy doing.
This isn't your usual activity pack – it's all about real-life family flow. I love how the prompts are adaptable and age-friendly.
What sets this apart from other products? Its adaptability over time – designed to evolve with your child’s needs
The activities are fun, and my kids have really embraced the idea of having clear routines to follow. It’s helped us cut down on the chaos and has given me more time to connect with my children instead of constantly worrying about what to do next. The flexibility of the routines is great, as we can adjust them to fit our needs. The only reason I’m not giving it 5 stars is that I wish there were more specific examples for families with kids who have different learning needs. But overall, it’s been a positive experience