SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
so practical
I appreciate how age-friendly these prompts are, they're designed to grow with my child which is brilliant.
Indoor and outdoor playtime has never been better since we started using this toolkit. Love how it focuses on real-life scenarios rather than generic activities
The outdoors activities suggested by the AI tool were such hits with my kids. Fresh ideas we wouldn't have thought of ourselves!
Love the activity ideas
With this toolkit, I've found more time for meaningful family interactions. It's helped reduce the usual planning stress and has given us fresh ideas for both indoor and outdoor activities. 😊 The simplicity of organizing my child's day is a real bonus!
This tool has been a great addition to our family’s routine. It’s helped us stay on track with daily activities without feeling like we’re always rushing through the day. I love how it encourages creativity and connection with my kids while also keeping things organized. The activity ideas are fresh and fun, and my kids look forward to them. One downside for me is that I feel like some of the activities could be more aligned with my kids' interests. While they enjoy the activities, there are moments when I think a bit more customization for specific interests would be ideal. Still, it’s been a great way to reduce stress and increase quality time for our family.
The organization aspect of these tools is top-notch. My days are more structured without feeling rigid.
Good for kids’ routines
If you need help managing your kids' daily routine without losing your mind - this is it 👍 More than just an activity pack; it focuses on real-life family flow.
Using this toolkit has made family life so much easier. It's full of fresh activity ideas for both indoors and outdoors, making planning time a breeze.
Love this toolkit! The AI helps me organize my kid's day without any fuss. It's a breath of fresh air.
Pretty solid
This isn't just another generic activity pack - it focuses on real-life family flow, which makes all the difference in our daily lives.
We were stuck in a rut until we tried this toolkit out – fresh ideas galore! And they’re all supported by AI technology which means less hassle for parents 👍
As a working mom, I’m constantly juggling between my work, household tasks, and my kids' schedules. This system has helped us stay on track without feeling too micromanaged. The prompts and routines are easy to follow and adaptable for different ages, which is great. My kids have responded well to the activity suggestions, and I love how it’s encouraged them to be more independent while still having fun. However, I do feel that the system could use a bit more variety in the activity types, especially for kids who may get bored easily. But overall, I’m pretty happy with how it’s simplified our routine and given us more time to connect as a family.
So organized now
The confidence I've gained using these tools is amazing! They're not just generic packs but focus on real-life family flow which makes them super practical.
The simple systems to organize my child’s day have been a lifesaver. Plus, the fresh activity ideas keep things exciting indoors or outdoors.
This isn't just another generic activity pack; its focus on real-life situations makes all the difference. Plus, it's so simple to organize my child’s day now!
I'm now confidently using AI tools for parenting support. What an amazing resource!
Made life easier!
Less planning, more quality family time! This toolkit has made our indoor and outdoor activities so much fun. The AI support is a bonus!
I love the variety this toolkit brings into our home life 👍 Fresh activity ideas keep things exciting while simple systems make sure every day runs smoothly.
Honestly, I was a bit skeptical at first, but this has exceeded my expectations. The activities are super fun and creative, and the routines are simple enough for even a busy parent like me to follow. My kids are more engaged with their routines, and we’re spending more quality time together instead of running around trying to figure out what to do next. It’s definitely reduced a lot of the daily stress for me, which is a relief. That being said, I think the system could be a little more tailored for larger families. There are moments when I wish there were more options for different ages, but overall, it’s been a positive experience. Definitely worth checking out if you're looking for ways to make family life more organized and fun.