SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
handy
The ease and convenience offered by this digital bundle are truly remarkable! As someone who loves good food but often struggles with what to cook each day, I found the step-by-step guide extremely helpful in planning out my meals ahead of time. Plus, the range of recipes included ensures there's something for everyone - even my picky eaters love them! If you're looking for an organized approach towards meal prep without compromising on taste or quality, this pack is definitely worth considering.
No more stress about what to cook each day - this digital bundle has it all sorted! It's been a real time-saver in my busy schedule.
A must-have for any comfort food lover. Makes planning meals so easy.
Exceptional
Never before have I come across such a comprehensive approach to cooking comfort food at home. The step-by-step guides take all the guesswork out of preparing hearty soups, stews and casseroles - everything you need for a week of satisfying meals!
As an experienced home chef, I appreciate the thoughtful organization of this pack. From planning meals to preparing them, everything is laid out beautifully making daily cooking routine enjoyable!
Efficient, practical and oh-so-delicious! Transformed my weekly meal prep.
i'm not big on cooking but these simple step-by-step guide has been very helpful 😊 i’ve been enjoying cozy spoonfuls every night!
This bundle really does take the stress out of planning a comfort food week. I appreciated how clearly everything was laid out, especially the structure of the meal plan guide. It felt like someone was walking me through the process. Some ingredients repeat across recipes, which is convenient, but I would have liked a bit more variety in sides or lighter options. Still, it delivered exactly what I wanted: warm, hearty meals without overthinking dinner
No more last-minute dinner stress. This pack is a lifesaver!
Finally found a resource that not only makes meal planning simple but also satisfies my craving for comfort food with its deliciously comforting recipes!
delicious
If you're tired of scrambling around last minute trying to figure out what's for dinner then look no further than this digital bundle! Not only does it help plan your ultimate week-long menu filled with comforting favorites but also provides foolproof recipes which even beginners can master easily
Ace
If there's one thing that could make your week cozier than ever before – it's definitely this pack! It’s packed with everything you need to create a perfect week of meals that not only satisfy your taste buds but also warm your soul. The convenience it offers in meal planning, the ease it brings into daily cooking routine and the comfort each recipe provides are truly unmatched. I highly recommend this pack to anyone who craves indulgence of home-made comfort food without any stress.
Easy-to-follow guides with delicious recipes - highly recommend this bundle!
Makes every week feel like a cozy culinary adventure. Love it!