SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This helped more than I expected.
Great structure, though some sections felt a bit repetitive.
What an incredible experience! I was drowning in a sea of clothes, many of which no longer fit or were out of style. This kit came to my rescue with its practical step-by-step guides and unique approach. The digital convenience made it easy for me to start right away at my own pace.
10-in-1 bundle? Totally worth every penny. Decluttering has never been easier.
I've donated so many clothes I don't wear anymore thanks to this!
I've always been a bit of a fashion lover but over the years, my wardrobe had become chaotic and unmanageable. This bundle helped me clear the clutter and rediscover my personal style again. It's perfect for anyone looking to simplify their life and create a more organized closet.
Closet detox mastery is awesome - learned some great sustainable strategies.
Never thought I'd say this about cleaning out my wardrobe but...I actually enjoyed it? 😅 The guide on 'what to do with clothes you don’t wear anymore' gave helpful tips on responsible disposal which eased some guilt too!
This bundle is truly comprehensive - from initial cleanout to long-term maintenance, it covers all aspects of decluttering your closet. What really stood out for me though was how actionable everything was; checklists, challenges...it kept me motivated throughout!
The refresh your vibe guide totally aligned my wardrobe with my lifestyle. 🙌
No more cluttered closet stress – feeling peace and clarity now.
Practical guide, slightly overwhelming.
The 'one in one out rule' has been such an effective way for keeping things tidy long term! Plus the guide on 'refreshing your vibe' really resonated with me - who knew that re-energizing your wardrobe could have such an impact on mood?
I love the step-by-step guides, they made decluttering so much easier and fun.
Totally recommend if you're ready for a fresh start like I was.
This kit is a must-have for anyone looking to refresh their wardrobe. Totally worth it.
The 10 valuable resources included are worth every penny! They provide guidance through every stage: identifying what doesn't serve you anymore, deciding what stays or goes (keep/toss/donate), detoxing your closet...the list goes on!
The 'One In One Out Rule' has changed how I manage my clothes. Love it!
Just finished my closet cleanout with this handy digital kit, and I'm amazed! It's like I've found my style again. The step-by-step guides are super practical and easy to follow. Love the one in one out rule - it's a sustainable way to keep things tidy long-term.
Love this kit! It was so easy to declutter my closet and find my style again.
If there's one thing this bundle does right, it's making decluttering feel less overwhelming. I especially loved the 'calm, smart way to declutter' guide - practical and easy-to-follow advice that made a world of difference!
Helpful bundle with minor gaps.
Detoxed my closet using this kit and now I feel like a new person!
The digital convenience of this bundle is amazing – started decluttering right away.
This isn't just another generic decluttering resource – it combines actionable checklists with challenges which kept me motivated throughout the whole process of refreshing my wardrobe.