SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The tips on cheap accommodations are gold. More travel, less spend!
I never thought exploring Western or Eastern Europe could be done on such a small budget till I downloaded these resources. Truly an eye-opener
I've always been overwhelmed by Europe's extensive train system but this guide made it so easy to navigate. Plus, snagging cheap tickets has never been easier!
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I found hidden gems in Europe without spending much, worth every penny.
The bundle is full of practical steps and real-world advice for budget travelers.
I'm planning my first trip to Europe and this toolkit has been invaluable! It covers everything from choosing destinations to booking cheap train tickets. Can't wait to put these tips into action.
Just got back from my European adventure and this toolkit was a massive help! The budget-friendly tips saved me so much money, I could afford to visit more places than planned. Highly recommend!
As a seasoned traveler, I found the 3-in-1 bundle incredibly useful. The guide to budget-friendly adventures opened my eyes to affordable options I hadn't considered before. It was packed with practical steps and real-world advice that made planning my trip much easier.
I’ve traveled Europe before, but this bundle still taught me a few new money-saving tricks, especially around rail passes and booking windows. The writing is straightforward and easy to digest. A couple of sections felt slightly repetitive, and I would have appreciated more personal anecdotes or case studies. However, for the price, the amount of consolidated information you get makes it a worthwhile investment for budget-focused travelers.
i'm ready for my next adventure thanks to these resources
wish i had these guides earlier. great advice and super practical.
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i'm not new to traveling but i learned quite a lot from these eBooks. especially loved the east or west Europe guide - really helped me narrow down my itinerary based on interests and budget.
Helpful bundle overall, but maps could be more detailed.
The 'East or West: Which Trip Fits You?' guide was incredibly helpful in deciding where in Europe would be best for my interests and budget.
This toolkit does a great job simplifying European travel planning. I liked how it breaks down complex train systems into understandable steps. It’s practical and clearly written, though at times it reads more like a guidebook than a conversational resource. A few updated screenshots or examples would make it even stronger. Still, it saved me from making some expensive mistakes and helped me plan smarter overall.
Just got my hands on this digital bundle and wow, it's a treasure trove of budget travel tips. the guide to snagging cheap train tickets across Europe is super practical and easy to follow - managed to book some great deals for my upcoming trip! 😄
I've always wanted to explore more of Europe without breaking the bank... now I can!
Budget-friendly adventures across Europe seemed impossible until I got hold of these ebooks! They're filled with actionable steps that make planning so much easier.
The perfect resource for solo travelers like me wanting to see Europe on a shoestring.
As someone who loves independent travel, I appreciate how comprehensive these guides are - they cover everything from choosing destinations to navigating transportation systems.
east or west guide is so helpful, made choosing destinations easy.
Worthwhile
These practical steps have made my European adventure planning stress-free. Can't wait!