SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Can’t wait to see where this takes me on my wellness journey.
This toolkit is perfect for any skill level. Even though I'm not a pro in the kitchen, it gave me confidence that I can eat well without spending hours cooking every day.
So comprehensive yet easy to follow. Worth every penny!
The system is practical and easy to follow, especially for busy weeks. I’ve noticed I waste less food now. My small critique is that it doesn’t address emotional eating or mindset habits much, which I think are closely tied to grocery choices. It’s still a valuable resource, just slightly narrower in scope than I initially expected.
👍👍👍
No matter your lifestyle or dietary needs, this bundle provides knowledge and tools needed for success in healthy eating
No more wandering in grocery aisles thanks to this!
I'm eating healthier than ever with these resources. 🥗
necessary.
this bundle is perfect for beginners like me who want to eat healthier.
I enjoy having everything consolidated into one resource, and it’s definitely motivating. However, I was hoping for more real-world case examples or scenarios showing how different lifestyles apply the system. It works well, but it feels slightly generalized at times.
I'm new to clean eating and this toolkit was so helpful! The grocery checklist made sure I always had the right ingredients on hand.
as someone who gets easily stressed out by grocery shopping, this bundle has been amazing. i feel way more organized and confident when going food shopping now.
Makes grocery shopping a breeze and fun too
No more guesswork while buying groceries thanks to this amazing toolkit! Now I know exactly what nourishing foods to buy to fuel my body.
Shopping made simple, love it!
I appreciated the structured approach, but I hoped for more guidance around specialty diets like gluten-free or keto.
No more stress about what to buy, so helpful.
Clear roadmap, though recipes weren’t included as expected.
This bundle really simplifies healthy eating.
Love this toolkit! It's made grocery shopping so much easier and healthier.
The stress-free guide is my favorite part - makes meal prep simple and efficient!
it’s comprehensive and practical, love how it covers all bases of healthy eating.
this bundle is perfect for anyone looking to improve their eating habits. whether you're just starting out or already eat pretty clean, there's something in here for everyone.
Navigating the grocery store is a breeze now! 😁