SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Tried this out last weekend. The family loved it! Will definitely keep using these recipes.
This kit has made cooking fun again. It’s simple yet satisfying - perfect balance if you ask me. And the best part? You don’t need fancy ingredients; basic stuff from your pantry will do just fine.
Cozy bundle, slightly repetitive.
Just got this digital bundle and it's been a revelation! The recipes are super easy to follow, even for someone like me who rarely cooks. Made my first breakfast casserole yesterday and it was a hit with the family. Can't wait to try more!
✨
The recipes are so budget-friendly and taste amazing - big thumbs up
The best thing about this bundle is its versatility - there's something for every taste preference. I've made both sweet and savory casseroles using these guides, they were all delicious.
These simple yet delicious breakfast casseroles have become our new favorite morning meals 🌞
I'm impressed by how versatile these recipes are. Savory or sweet, they've got you covered.
This 3-in-1 package has really simplified my mornings. Now I can prepare tasty meals without spending hours in the kitchen. Plus, most ingredients are already in my pantry which makes everything easier on my wallet too!
This kit gave me the structure I needed to actually start making homemade breakfasts instead of defaulting to cereal. The rice pudding guide was comforting and easy to follow. Some of the explanations felt a little too basic once I got the hang of things, but that’s expected for a beginner-focused product. Overall, it’s practical, cozy, and builds real kitchen confidence without being intimidating.
Loving how beginner-friendly this kit is! It takes you through each recipe detail by detail so there’s no room for mistakes – perfect for newbie cooks like me
As someone who's not great at cooking, I found this kit really helpful and straightforward.
If you're looking for variety at breakfast time then look no further than this digital download bundle; it offers an array of different yet equally tantalizing options that your tastebuds will thank you for!
Absolutely love that I can make such tasty dishes from basic ingredients. Highly recommend!