SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quick reset
Quick cleanup before guests arrive, lifesaver for the busy!
This digital bundle has been so convenient for me as a working mom. The moment I purchased it, all resources were instantly available - no waiting around for shipping! Plus, it's perfect when you're short on time but need your house to look presentable.
The checklists are super practical! They help prioritize tasks and make cleaning quick and easy. More time to enjoy with friends!
As someone always short on time, I appreciate how quickly it helps tidy up the house.
10/10
Love this bundle! It's made decluttering before guests arrive a breeze. I can now tidy up my place in minutes, even when time is tight.
I absolutely appreciate the convenience of instant digital downloads. No waiting for shipping, I got started right away!
No more stress during hosting! The step-by-step plans are so organized and manageable that it makes cleaning less of a chore.
This system really does allow one to declutter fast even if you're short on time. I was amazed at how quickly my home was ready for guests!
Hosting hero
I'm all about convenience, and getting these resources instantly was perfect. No waiting around for shipping, just immediate access to everything I needed.
All in all a great resource for those who want their homes guest-ready without any hassle or wasted time
I love how instantly available all the resources are. No waiting for shipping, just download and get started right away.
Having an instant download option is a huge plus; I could start using the resources right away which was awesome!
Big relief
Makes cleaning manageable with step-by-step plans. Hosting has never been more stress-free.
No more panic-cleaning moments when friends decide to drop by unexpectedly!
If you dread last minute preparations as much as I do then this is definitely something that could help ease your worries
Seriously perfect for anyone who's always busy like me
This bundle has completely changed how I prepare for guests. I used to panic every time someone announced they were coming over, even if it was just a casual visit. Now I feel so much more in control. The step-by-step checklists are incredibly practical and realistic. They don’t expect perfection—they focus on what actually makes a visible difference in a short amount of time. I love how everything is broken down into manageable chunks. Instead of running around randomly cleaning, I follow the system and it keeps me focused. It’s efficient without being overwhelming. The time-saving strategies are especially helpful on busy weekdays when I only have an hour or less
This bundle really helps with quick clean ups before your visitors come over. Even if you're running out of time it won't let you down!
This is perfect for busy bees like me. Juggling work and social life just got easier with this quick clean up system!
Calm prep
Absolute convenience at its finest. No shipping wait times means instant start to decluttering!