SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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downloaded these guides on all devices for quick reference when grocery shopping or eating out – super handy!
i find myself referring back to the guides often - they're comprehensive yet straightforward. i feel more confident making food choices knowing they won't harm my heart.
Made lasting changes to my diet thanks to these resources.
It's hard to put into words how much this bundle has helped me. I feel more confident about my heart health and the food choices I'm making every day.
This bundle is a fantastic resource for anyone looking to improve their cardiovascular health. I've learned so much about the foods that are sabotaging my heart and how to avoid them. The guides, eBooks, and checklists are all very comprehensive yet easy to understand.
i've gained confidence and clarity about what i eat thanks to this bundle
Clear and motivating content overall, though some recommendations felt a bit too generalized for individual needs.
The clear format of the guides really stands out. Impressive!
Worthwhile
Checklist is super handy for daily tracking.
essential bundle, easy to use and understand. great for heart health!
The food breakdown was eye-opening, but I wished there were more culturally diverse food examples included.
wow, feeling confident and clear about dietary decisions now!
All in one place - guides, checklists, eBooks! So convenient
i love how accessible these resources are - being able to view them on any device at any time makes sticking to a healthy routine easier than ever before.
The eBook is so informative and practical. Great resource!
makes eating healthy feel less overwhelming, really appreciate the actionable advice
so glad i downloaded this bundle. it's full of practical tips and advice, all in one place which saves me time searching online.
The guides are informative and organized around clear principles, which I respect. However, I didn’t find a lot of new information beyond what’s commonly available in general heart health articles. It reinforces good habits, but I was hoping for more research-backed detail and advanced action plans.
eBook has great meal suggestions, helped me a lot.
this bundle is a treasure trove of information on heart health. it's crammed with practical advice and tips that are easy to follow. i've been using the checklists daily and they've really helped me stay on track.
Downloaded it immediately; started making smarter food choices right away!
Increased my awareness about cardiac diet foods, feeling enlightened.
If you’re looking for comprehensive yet actionable advice on protecting your heart through diet, look no further! This bundle delivers exactly that – nothing more, nothing less.