SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
No more guessing, these digital guides have totally streamlined my self-care routine.
Seriously improved my daily rituals, highly recommended!
I've been searching for something like this, it's perfect. The guides have given me so many new ideas on how to take care of myself better 👍
I gotta say i was skeptical at first about buying something online to help with self-care...i mean how much can you really learn from a few digital guides right? boy was i wrong! these are not just any old pdfs they're packed full of useful information that's easy to understand even if you're new to the world of self-care (like me). there are so many different rituals included too which means there's something for everyone no matter your lifestyle or preferences plus having everything in one place makes it so much easier to keep track of what works best for you 👍😊.
A must-have for a balanced lifestyle.
never knew i needed this until i tried it. made a big difference 🙏
The inspiration bundle has truly transformed my daily rituals. Each guide offers unique insights that make self-care feel less like a chore and more like an indulgence.
I really enjoyed going through these guides. Everything feels intentional and easy to follow, especially the daily grounding practices. The gua sha section was surprisingly informative and cleared up a lot of confusion I had. The only reason I’m giving 4 stars instead of 5 is that I wish there were a few more visual diagrams for beginners like me. I had to look up a couple of things online to feel fully confident. Still, overall it’s a beautiful and calming resource that I’ll keep revisiting.
Since starting these self-care guides, my life has taken a positive turn. They're easy to follow and they've made such an improvement in my daily routine.
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I can't believe how much these self-care rituals improved my overall mood - magical!
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Thanks to these wonderful resources, I finally understand what true self-care means 🙏
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Absolutely adore the bundle! It's become an essential part of my daily unwind.
This is such an amazing tool for anyone looking to enhance their self-care routine. The 4-in-1 guide provides diverse practices that catered perfectly towards my needs. Couldn't be happier with my purchase! 😊