SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
One room at a time approach works wonders.
🔥
I love how each guide targets different spaces in your house 🛋️🛏️ Makes focusing easier and ensures nothing gets overlooked!
I'm loving the sustainable strategies provided here – finally, I won't have to worry about re-decluttering every few weeks.
the 10-minute tidy guide is perfect for busy days, saved me so much time!
i love how each guide focuses on different spaces in your home, makes everything feel less daunting and much more achievable!
Achieved long-term organization with Clutter-Free Forever. No more chaos!
Fine
i've always struggled with keeping things tidy but the 10-minute tidy guide has changed that for me. quick, simple tips that really work
Stay Clutter Free for Good has been instrumental in maintaining my tidy home.
This toolkit has truly transformed my home 🏡 The living room guide helped me create a space that's relaxing and welcoming.
Love how this resource breaks down tasks into bite-sized chunks - makes everything seem more achievable and less daunting compared to other methods I've tried before.
The maintenance section could go further into habit-building science.
I don't usually write reviews but had to share how much peace of mind this toolkit has brought me. My organized space now reflects my inner peace and gives such calm and clarity 🌟
This toolkit isn't just another plan, it’s thoughtful and easy-to-follow.
Used the toolkit to declutter my living room and what a difference it made! Love how each guide focuses on one room at a time, making the task feel manageable. Now I have a calming space where I can relax in peace.
The best part about this toolkit is its focus on one room at a time approach - it makes decluttering feel less daunting and more achievable. Plus, each guide gives fast results so you'll see improvements quickly.
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saving hours on organizing thanks to this toolkit - it's all about working smarter not harder 😉
Awesome
It gives structure, but not necessarily breakthrough insight.
this toolkit is different from others I've tried before. it breaks down decluttering into small tasks so you don't feel overwhelmed.
clutter-free living room? check! calm corners guide helped create a soothing space.
This toolkit is truly a breath of fresh air! It's made decluttering my home so much less stressful. The 10-minute tidy guide has been particularly helpful for me, allowing me to keep things neat without spending hours on it.
The 30-day challenge gave me structure I didn’t know I needed. Breaking everything into small, doable steps made a huge difference in my motivation. Some parts felt slightly similar between the guides, but overall it’s a solid, practical resource that actually gets you moving.