SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
physical activity advice in here is top-notch, feels like stress just melts away.
Meditation made simple. feeling calmer already.
✨
I'm not one for lengthy commitments, so the fact that these resources don't require much time is a big plus for me. They're perfect for quick stress-relief sessions during work breaks 🕓
The visualization techniques are amazing! They actually work in calming your mind and easing stress.
This bundle is great for calming the mind. i use it every day.
i was skeptical at first but this digital bundle really does help reduce stress. the visualization techniques are particularly effective!
Bought this for a friend who's always stressed, they say it's working wonders!
I enjoyed the movement checklist, but I wish there were more examples tailored to busy schedules.
nice practical approach to reducing stress without any fuss or frills.
i'm new to mindfulness but this makes it so simple and accessible.
i feel calmer and more focused after using this digital package - it truly delivers on its promise of promoting peace and tranquility
This resource isn't overwhelming with theories; it gives practical advice that you can easily follow. perfect for busy individuals like myself who need straightforward guidance.
the 5-in-1 digital bundle fits perfectly into my schedule. stress? not anymore.
stress-free movement checklist is a gem!
Found peace of mind with this bundle, meditation guide is amazing!
who knew physical activity could be such an effective stress reliever? this bundle helped me realize that and now i'm feeling more balanced than ever before
wasn't sure what to expect when I downloaded these guides but was pleasantly surprised by how much they've improved my daily tranquility 🌼
This bundle helped me create a simple evening reset routine. The meditation section was especially approachable. A few concepts between the guides overlap slightly, but they reinforced the message rather than distracting from it.
wow, didn't realize how much tension i was holding until i tried these exercises!
No nonsense approach to stress reduction? Sign me up!
since using this bundle, my stress levels have noticeably decreased. the meditation guide is easy to understand and implement into daily life. love it!
Stress-reducing activities are easy to integrate into my routine, love it.
i've started moving more and it's helping my stress levels. who knew?
Awesome