SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
wow! learning how to trade stocks has never been easier thanks to this 3-in-1 bundle 🥳 definitely recommend for newbies out there!
I used to be intimidated by all those complex charts and jargon in other guides but this one was different. It's written in such a simple language and focuses on giving you a practical view of what actually happens during a trade.
Felt prepared for every trade.
A must-have for any new or self-taught traders out there! This collection simplifies the entire trading process in a structured, beginner-friendly way 😊
the guide is super clear and easy to understand, made my trading experience way smoother 😎
Used to make lots of mistakes while trading but this has helped me understand the process better. Trading with confidence now!
Ever wondered what's happening from the moment you hit Buy till your trade closes? Yeah, same here until I found these guides that explain everything clearly.
i've learned to trade stocks in a structured way that's beginner-friendly. feeling prepared before every trade now :)
Loving the non-technical language used in these resources. They're structured perfectly for immediate action which makes my learning experience quite engaging.
A practical view of trading 😊
Just finished reading the guide and I gotta say, it's a revelation! The step-by-step flow of stock trades is explained in such an easy-to-understand way. Really boosted my confidence for trading.
Wow, this guide really demystified the stock trading process for me! The step-by-step breakdown made it easy to understand and I felt so much more confident making my first trade. 👍
no overwhelming charts or jargon, just practical knowledge.
I love that there's no overwhelming charts or technical jargon involved here – just straightforward information structured in a way that makes sense even if you're new at this whole thing!
I'm not struggling with the stock-trade process anymore thanks to this bundle. it provides grounded explanation on market behavior during trades
the checklist is a lifesaver! keeps my trades consistent.
I found the guide very useful for understanding stock trades from start to finish. The checklist is practical. However, the ebook is a bit overwhelming for a beginner like me. Simplifying some sections could improve the experience.
satisfied
This resource has been incredibly helpful for me as a beginner trader. The pre-trade and post-trade checklists are practical tools that help to avoid mistakes and stay consistent.
i've been trading for a while but always felt like i was missing something. this bundle filled in those gaps. i especially love the pre-trade checklist - so helpful!
Checklists kept me grounded. 👍
Recommend
The pre-trade and post-trade checklists have been super helpful in avoiding mistakes I didn't even know I was making!
wow
the step-by-step guide really helped me understand the flow of stock trades, super useful for beginners like me!