SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this bundle actually helps turn reflection into clear, actionable insights - so empowering!
this tracker doesn't feel generic at all - each prompt feels tailored to my personal needs.
Great tool for creatives like myself, offers unique insights.
The mood mapping feature is insightful. I've started noticing patterns in my emotions which helps me manage them better.
This 3-in-1 system makes reflection easy and turns them into clear actionable insights that have genuinely improved my life!
This bundle helps turn reflection into actionable insights. Super useful!
No more pressure or overwhelm, just easy-to-follow checklists and trackers!
Wow, what a tool! This digital planner has definitely helped me understand my mood patterns better. It's been quite an eye-opener.
Totally different from generic trackers I've used before.
The daily checklist keeps me focused and energized. 👍
This isn't your generic tracker - its smart prompts are amazing!!
This isn’t just another checklist or journal—it actually works with AI to give me personalized support. I’ve noticed my energy patterns much more clearly and feel more aligned with my motivation. I’m using it every day!
satisfying
The guided reflection combined with AI prompts have given me some truly valuable insights 💡
Perfect for creatives, entrepreneurs, students - basically everyone!
A must-have for entrepreneurs. Keeps you motivated even on low-energy days.
If you enjoy journaling or digital planning, you'll love these downloads! They're designed with flexibility in mind while still providing structure where needed.
Great for daily reflection. Sometimes too simple though.
The gentle non-judgmental approach to tracking is refreshing.
as a professional, it's been great for building awareness around my daily energy and emotional patterns.
A must-have for anyone into digital planners or journaling! Integrates perfectly into my routine ✅
An ideal support system for students looking to stay motivated 🙌
As an entrepreneur, this has been so helpful for tracking my motivation and energy levels without any pressure or overwhelm.
I’ve created a consistent check-in habit that’s actually sticking thanks to these tools! Big win for me 🎉
The Energy tracker is super helpful, helps me notice habits that affect my mood. A must-have for anyone looking to improve their productivity.