SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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It’s like having your own personal nutritionist at your fingertips 24/7. Never thought eating well could be so straightforward or delicious. 😋
this product is fantastic!! i have seen significant changes since using it - more energy less cravings and even some weight loss can't recommend enough
it’s like having a personal nutritionist. love it.
thanks to this product i've finally cracked the code on dieting – no more starving myself or feeling guilty after meals. instead i'm enjoying food while staying fit and healthy
i’m loving this digital download 🥰 never knew healthy could taste so good until now...plus i’ve lost some weight too!!! kudos to whoever put together such an awesome resource ✨
i am loving every bit of this 3-in-1 download really useful info on maintaining a balanced diet getting fit has become fun again 💪🏽
i'm usually sceptical about these things but wow... what an eye-opener!! i’m seeing results already after following the guidelines from this bundle.
What a revelation this digital download has been! It’s like having my own personal health coach, guiding me through every meal of the day. The comprehensive understanding of food and its impact on our bodies provided by this 3-in-1 bundle is simply unparalleled. I’ve learned so much more than just how to lose weight - I now understand how different foods affect my mood, energy levels, sleep patterns… even my skin looks better! And let’s not forget those mouth-watering recipes – they’re an absolute delight for both the palate and waistline.
The best part about this guide is that it doesn't just tell you WHAT to eat but also WHY and HOW – very educational and empowering at the same time!
energy levels skyrocketed, a must-have 😄
I really liked the ideas in this bundle, especially the superfood guide—it gave me some new options I hadn’t considered before. The checklists are simple and helpful too. My only issue was that I felt a bit overwhelmed trying to apply everything at once. I think it’s more me being impatient than the product, but it slowed me down a bit.
the tips are golden. seeing changes in just weeks 👍
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If you're serious about improving your health then don’t hesitate buying this product. It offers practical advice, delicious recipes & loads of motivation – everything you need for successful lifestyle change!
I've tried many diets but this one stands out for its simplicity.
my energy levels have skyrocketed since starting on these meal plans.