SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
recommend
ok
I've saved so much time since getting this dinner kit, plus the meals are delicious too!
I've always loved cooking, but planning meals was a different story. It was stressful and time-consuming until I discovered this dinner kit. The AI-optimized menus are such a revelation - they offer tailored suggestions that suit my family's dietary preferences perfectly. The guide filled with comforting meal ideas has been an absolute delight to explore too! Now, every night is like a cozy gathering around the table with warm meals that everyone adores.
Planning meals was never my forte but thanks to AI recommendations, it's become an easy task
Absolute lifesaver for busy nights when we all want to eat together but have no idea what to cook. Now we always know what's👏 for👏 dinner 👏
this isn’t your typical meal planner – it’s personalized and really understands our tastes
Such a time-saver! The AI suggestions are incredibly helpful for planning meals
worthwhile
I’ve been using the Easy Cozy Dinner Kit with AI for a few weeks now, and it’s honestly taken so much pressure off my evenings. The AI-suggested menus feel personalized and thoughtful, especially when I input our preferences. I love the cozy dinner calendar concept—it makes the week feel intentional. My only small complaint is that some recipes lean a bit similar flavor-wise. Still, it’s been a wonderful tool for making dinner feel less chaotic and more meaningful
No more mealtime battles with my picky eaters. This kit has been a lifesaver!
Who knew technology could make life so much easier? This tool offers practical benefits you can expect: streamlining your cooking experience through AI-suggested recipes (which are surprisingly spot-on), eliminating daily stress of deciding what’s for dinner by providing variety of options each day and catering specifically towards picky eaters’ needs without compromising on taste or health. It’s also been a wonderful way to create family traditions around cozy dinners.
This bundle is not just about food but creating memories around the table. Heartwarming indeed 💖💖💖
Loving the dinner calendar guide, it's made organizing meals so much easier
Helpful
I used to dread having to come up with new meal ideas every night but now I look forward to it thanks to this innovative dinner kit. It feels like having a personal chef who knows exactly what my family enjoys eating! The guide for crafting a cozy dinner calendar has made organizing meals much easier too.
The cozy meal ideas in this bundle have really brought my family together at dinnertime.
I'm amazed by how personalized the recipe suggestions are. A great tool indeed!
This kit has transformed our evenings into something special. We're building memories around delicious, warm meals 👨👩👧👦
fantastic
The Easy Cozy Dinner Kit offers more than just great recipes; it provides a stress-free way of planning dinners that everyone will enjoy. Having customizable menus designed especially for picky eaters has ended all food-related battles at home - such relief!
This bundle is perfect for anyone who enjoys cooking but finds planning and coming up with new recipes exhausting – just like me! Since using it, I’ve found myself looking forward to creating dinners each day instead of dreading them. And let’s not forget about those deliciously comforting meal ideas included in the guide; they’re simply fantastic!
This kit is everything you need for stress-free and enjoyable dinners. Highly recommend it!
What sets this apart from other resources is how user-friendly yet sophisticated it is. Combining expert advice with artificial intelligence gives you tailored meal plans that suit your needs perfectly while keeping things simple enough even if you're beginner in kitchen
This dinner kit is a lifesaver, no more meal planning stress