SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The warm neutral color guide was clear and practical, but I wish it included more unique centerpiece examples.
Guides are easy to follow, great for beginners like me.
The checklist included is so handy, it's really helped me coordinate everything perfectly. No more mismatched table settings or last-minute panic before guests arrive!
I've always been drawn to the cottagecore aesthetic but wasn't sure how to incorporate it into my home. This bundle made it super easy with practical tips and inspiration - now even my everyday meals feel special.
I really enjoyed working through the Earthy Table Bundle before hosting a family gathering. The instructions are straightforward, and the cottagecore section adds a cozy, whimsical touch that feels very on trend. That said, I felt a few parts repeated similar advice about layering neutrals. It’s still a valuable resource, especially for beginners, but slightly more advanced styling variations would make it even stronger.
Suitable for all occasions, very versatile.
I've always struggled with table settings, but not anymore! This bundle made it simple and fun. Now I can't wait to host my next event.
Elevated my hosting skills. Guests were impressed!
What I appreciate most about these guides is their simplicity. They're straightforward, easy to follow, and give clear steps on creating beautiful tablescapes that look like they're straight out of a magazine.
Helpful checklist, though some tips felt basic.
The earthy tones are timeless and beautiful.
What I love most about this bundle is how versatile it is. Whether you're having a casual get-together or an elegant dinner party, these guides have got you covered.
Instant access and printable. Started transforming right away!
The earthy aesthetic in this guide feels calm and inviting, and the checklist kept me organized while setting up. Some of the ideas were a bit intuitive if you already enjoy decorating, but overall it gave me structure and confidence I didn’t have before.
Just downloaded this bundle and I'm already in love! The guides are so easy to follow, even for a beginner like me. Can't wait to host my next dinner party with these warm earthy tones.
If you're new to styling tables like me, do yourself a favor and grab this bundle. You won't regret it – trust me on this one
Pleasant guide, though somewhat repetitive throughout.
The warm neutral colors guide truly helped me create a serene atmosphere at home...so calming!
Cottagecore charm adds a cozy vibe. Feels so homey!
This set isn't just for seasoned decorators either; as someone who's new to styling, I found the advice invaluable. My hosting skills have definitely leveled up since using these resources!
I used this bundle to refresh my dining space for a small dinner party, and it truly helped tie everything together beautifully. The warm neutral color advice was spot on. My only small complaint is that I would have loved more real-life styling scenarios with different budget levels included.
Beyond dinner parties, I've used the ideas from this bundle for casual get-togethers too - everyone always comments on how warm and inviting my table looks
The instant access feature was great; no waiting around means you can start transforming your space right away! Plus being printable makes them really convenient to use while setting up.
Love this bundle! Transformed my drab dining space into a cozy haven. So easy to follow 💕
Used the checklist for a dinner party and got so many compliments on my table setting!