SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
recommend this pack, really helps with privacy.
The bundle was super easy to use. I loved the step-by-step guides, and the worksheets helped me turn privacy-aware actions into habits. I now feel so much more secure using AI!
Finally! I can use AI without worrying about privacy risks. The SmartAI at home guide gave me the peace of mind I needed, and now I can trust the AI devices I use. Great resource for anyone who wants to be in control of their data.
Incredible!
nothing too special but does the work.
I loved this bundle! It’s practical, easy to follow, and packed with helpful tips. I feel way more secure using AI in my daily life. The worksheets are a fantastic bonus!
🧠💪
A friend recommended this, and I’m so glad I took their advice. The guide is easy to follow, and the checklists are perfect for building good privacy habits. I feel much more secure now in my everyday AI usage.
The Smart AI at Home guide was great! Now I know exactly what to do to keep my family’s privacy protected while using all the AI devices in our house. Highly recommend.
this pack is ok, not bad at all.
AI tools are fun, but they can be tricky when it comes to privacy. This bundle breaks everything down for you, making it easy to understand what to do and what to avoid. I now feel empowered every time I interact with AI!
feels safer now.
🔥💡
As someone who's always worried about privacy, this has been so reassuring. I feel more confident using AI at home and work, knowing I’m doing it the right way.
The guides are great for getting started, but I needed more specific tools and resources to keep my data safe long-term.
After going through everything, I feel a huge sense of relief. I’m no longer overwhelmed by AI risks. The checklists are so handy for keeping me on track every day. 🌿
Very helpful, but a bit repetitive.
So easy to follow! ✨
Helpful, but I wish there was more focus on security software recommendations.
Every AI user needs this! I’ve learned how to keep my personal data safe without sacrificing the benefits of AI. Plus, the worksheets are super handy for making privacy habits stick. 👏
Super helpful, learned so much!
🎯📚
cool
This bundle totally changed the way I approach privacy with AI. It’s simple, practical, and perfect for anyone wanting to be in control of their data. Couldn’t be more satisfied!
🏆💥