SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The tips for sustained energy throughout the day work wonders.
A must-have if you're looking to improve your eating habits 🍽️👍
since i started using this digital bundle, my lunchtime has become a joy. the recipes are easy to follow and delicious, it's like having a personal nutritionist in your pocket!
Loving the easy-to-follow guides and checklists.
Found my go-to resource for balanced lunches, couldn't be happier!
Lunchtime has never been better thanks to these guides
What stood out to me is how practical everything feels. The checklists genuinely simplify decision-making, especially on busy weekdays. My only small issue is that some meals lean toward similar cooking methods, so after a while I started craving more texture variety like crunchy or roasted options.
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if you’re looking to make healthier choices for your lunchtime routine, give this collection a try - it's been a positive change in my life and could be in yours too
Finally found a solution for healthy lunches! 😃
Saving so much time on meal prep. 🙌
the checklists included in the bundle have been super handy for meal planning. they've helped me stay on track with my dietary goals while keeping things simple and straightforward.
The recipes are simple and delicious.
The guides helped me rethink how I build lunches rather than just following recipes blindly. However, I would have loved a small substitution chart for common allergens or specialty diets. It’s adaptable, but having that reference built in would make it even more user-friendly.
this bundle is a gem. quick lunch ideas that are both healthy and tasty
Satisfying
These meal plans have truly transformed my afternoons.
I'm impressed by how these resources help maintain energy levels throughout the day—a must-have if you're juggling multiple tasks like me
i appreciate the time-saving tips included in this bundle—they've significantly reduced my meal prep time without compromising taste or nutritional value.
the checklists are so helpful, no more guessing what's for lunch!
i love how versatile these resources are! whether you're following a specific diet or just looking to eat healthier, there's something in here for everyone 😊
Perfect for my busy lifestyle. Quick, healthy lunches every time!
Finally found something that caters to all dietary preferences. So inclusive!
Love the checklists, makes meal prep so easy.
the diet lunch collection is seriously amazing. i've always struggled with meal planning but these resources make it so much easier. plus, the recipes are delicious and satisfying - no more afternoon slumps for me.