SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Homeschooling just got easier thanks to the zoning techniques in this bundle - less clutter, more focus!
since downloading this digital pack, my home has never been more functional and stylish! the guide on creating zones in rooms was a game changer. it taught me how to create distinct spaces that flow together without sacrificing design. now, i can work from home, homeschool my kids, and entertain guests all in one space - amazing!
this pack makes designing multi-use rooms feel less overwhelming, highly recommend if you're feeling stuck in your design process...
Love how this bundle helps me keep my home organized and efficient! It's so easy to implement these tips.
Finally, I have a living room that's both beautiful and practical.
Wasn't sure about turning our guest room into a multi-use space but this bundle helped so much. It made everything feel manageable without overwhelming us with complex designs or plans. We now have a yoga studio that doubles as an office space, all thanks to the practical advice from these resources.
I love how flexible these designs are! My guest room is no longer just a guest room – it's also a yoga studio AND workspace 💪 The best part? It still looks cohesive and beautiful because of the zoning techniques learned from this download pack. If you're looking to make your home cleaner, more manageable & adaptable to your needs then don't wait any longer!
This bundle helped me maximize space use.
Creating multi-use rooms has never been easier! This bundle is a lifesaver.
Made designing flexible areas that evolve over time super easy 😊
this has been so helpful for my home office redesign! the zoning guide was particularly insightful.
As someone who homeschools and works part-time from home, I needed structure more than style, and this bundle delivers. The activity zone checklist is especially practical—I printed it and used it immediately. The tone is straightforward and encouraging, which I liked. My only small complaint is that a few sections felt a bit surface-level once you understand the concept. Still, it helped me rethink our space in a calmer, more intentional way.
No more chaotic spaces for me! The step-by-step process on creating functional zones is awesome.
efficient
Adaptable design for my ever-changing needs, yes!
nice👌