SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The best part of this digital collection? Instant access! No waiting around - I was planning out my chic fall looks within minutes of downloading
I've been looking to update my style, but didn’t know where to start until now. This guide has made the process so much simpler with its easy-to-follow steps on incorporating latest trends into your wardrobe
Seriously impressive how detailed yet practical these eBooks are! Every page offers something new – from insider fashion tips to handy checklists, it’s got you covered head-to-toe.
A capsule wardrobe sample would’ve been nice.
What I love most about this bundle is how inclusive it is. There are separate guides for men and women which means everyone can benefit from these expert tips and advice. My husband and I have both found our go-to fall looks thanks to these resources!
This bundle took my confidence to another level. Highly recommend!
I've always struggled with transitioning my wardrobe from summer to fall but not anymore! This collection has made it so easy to update my style. Now I feel confident stepping out in trendy autumn outfits that keep me warm and cozy too.
Love the expert advice, feel so trendy and confident this fall!
Love this digital bundle! The autumn fashion advice is on point, checklists make it super easy to stay organized and stylish.
Fall fashion used to be a mystery until I got hold of these resources...now I know exactly what pieces work together 🍁🧥👢
I must say, this digital collection of eBooks, guides and checklists exceeded all expectations. It's clear that an immense amount of thought went into curating this package; from comprehensive trend analysis to detailed outfit planning - every aspect of Fall Fashion has been covered meticulously. What impressed me most were the Ultimate Men’s Fall Fashion Checklist (a godsend!) and expert advice tailored specifically towards women's styles too. Now I can confidently plan ahead knowing exactly what essentials are needed throughout Autumn without feeling overwhelmed or underprepared.
Finally, a guide that makes fall fashion easy to navigate.
The men's checklist is on point! Stayed sharp all season.
Just downloaded this digital bundle and I'm already loving it! It's like having my own personal stylist for the fall season. The guides are super detailed, covering everything from layering to color trends. Plus, the checklists are a lifesaver when shopping for new pieces.
The bundle definitely helped me refresh my fall wardrobe with confidence. I appreciated the step-by-step styling ideas, but I would have liked more visual examples or outfit breakdowns to make it even more actionable.
wow these ebooks are so detailed, learned how to layer like a pro.
Decent guide, somewhat basic.
The practicality of this collection cannot be overstated! Not only does it help you understand current fashion trends but also shows you how to incorporate them into your existing wardrobe step by step.
this guide has been my go-to for fall wardrobe updates - practical tips, in-depth guides, everything you need in one place.
This bundle is perfect for updating my wardrobe with ease.
😎
If there was ever a doubt in mind about what to wear this fall, it’s completely gone now. The curated advice on textures, colors, layering? Spot on!
Fall colors and textures tips were super helpful
Last but definitely not least: saved so much time using their handy checklists!! No more second guessing if I've got everything covered
Just downloaded this digital bundle and I'm already in love with it! The tips for incorporating fall fashion trends into my wardrobe are super easy to follow, and the checklists make sure I don't miss out on any essentials. Feeling cozy and stylish has never been easier!