SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For someone who used to fumble over words and second-guess every decision, this kit has truly been a blessing. It's not just about building confidence—it's about understanding yourself better too.
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Guide and checklists combo? Mind-blowing! 🤯
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I've only had this guide for a couple of weeks now, but wow, what an impact it's made! My confidence has shot through the roof and my ability to express myself clearly has improved tenfold. The checklists are so straightforward - they're making a real difference in how I communicate assertively.
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i was skeptical at first didn't think much would come out of it but oh boy was i blown away! the combo of the guide and checklist totally transformed how i communicate - no more stumbling or questioning every decision 👍
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This toolkit is worth its weight in gold 💛 Not only did it boost how confidently I present myself, but also improved how well I interact socially.
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Love the practical tips in this toolkit. Speaking out isn't daunting anymore 🙌
The Confidence Boost Action Toolkit has truly transformed my life! With its step-by-step guides, I’ve seen significant improvement in both my self-assurance levels and communication abilities. This toolkit offers clear guidance on boosting self-confidence plus invaluable strategies for effective conversation navigating professional situations have become less intimidating now.
All my life being shy felt like a burden until these tools came along — they are lifesavers during meetings at work 👍 No more stumbling over words or doubting decisions—this kit has truly changed things for me!
this toolkit has totally flipped my life around...the guide gave me practical steps that boosted my confidence while the communication checklists ensured i was assertive in all situations. honestly didn't expect much when i got it but boy am i glad that i did! 😄
For someone who used to fumble over words and second-guess every decision, this kit has been nothing short of miraculous. Not only does it build confidence—it helps you understand yourself better too.
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This toolkit is worth its weight in gold 💛 It's not just about boosting how confidently you present yourself, but also improving your social interactions significantly.
i had doubts initially but took the plunge anyway...what followed was an amazing transformation journey! Practical tips from the guide lifted my spirits while those checklists made sure i communicated effectively 💫
wow!! practical steps from the guide boosted my confidence dramatically.
All my life being shy felt like a burden until these tools came along — they are lifesavers during office presentations 👍 No more stumbling over words or doubting decisions—this kit has truly changed things for me!