SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This toolkit has allowed me to take control over my well-being without having to attend expensive classes or retreats
i've always struggled with finding time for self-care, but this bundle makes it easy. i can do a quick 10-minute flow when i'm feeling overwhelmed or take a longer session when i have more time. so convenient!
the convenience of having everything in digital format is amazing! i can practice anytime, anywhere which fits perfectly into my busy lifestyle.
The 10-minute reset fits perfectly into busy mornings, though I hoped for a few more challenging pose variations.
love this bundle, it's a stress buster
This toolkit fits seamlessly into my lifestyle, even on the busiest days.
Tried many solutions before but none were as holistic as this one - truly transformative!
the checklist keeps me consistent with my practice. love it!
What makes this stand out from other resources is its convenience and accessibility
The habit builder checklist keeps me accountable and consistent with my practice. It's simple yet effective!
I purchased this bundle hoping for something practical I could realistically stick with, and the 10-minute and 20-minute flows absolutely deliver on convenience. The breathing exercises have helped me manage daily stress more mindfully. My only minor drawback is that I found myself wanting a slightly broader range of pose intensities to grow into over time. Still, it’s a very solid and calming toolkit overall.
If you’re new to yoga like me then this’ll be your best friend! It explains everything clearly without making things complicated
Loving the variety of poses and breathing exercises - never gets boring or repetitive!
i've been using this yoga relaxation bundle for a few weeks now, and i must say, the difference is palpable! i'm much more relaxed throughout the day
helped me build a consistent yoga routine, thanks to the checklist!
as someone who struggles with anxiety, finding tools that help manage it is crucial. this digital download set does just that - I feel so much calmer since starting!
I find myself looking forward every day to using these guides especially after stressful meetings...they're truly a breath of fresh air 🌬️