SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i was totally lost when i first decided to learn ai but with the help of these resources, i feel confident in my ability!
this kit is just ok
I’ve never been into tech stuff but this totally changed my mindset. The guide makes AI feel so approachable, not all those confusing jargon that usually overwhelms me! I now feel much more confident using AI tools 😎
Makes learning ai so much easier.
Finally, a resource that doesn’t make my head spin with tech-heavy language. As a beginner, I appreciate the step-by-step breakdowns and actionable tips. I can’t believe how quickly I’m getting the hang of things. 10/10.
i'd definitely recommend getting this kit!
A truly solid, no-nonsense way to dive into AI. Everything is laid out so clearly, and the checklists really help me stay on track. I was able to apply what I learned immediately.
Could use more advanced content
🧠 Learning AI was always intimidating to me, but this toolkit is a game changer. It’s like having a friendly AI tutor who actually cares about how well I understand.
Super helpful, learned so much!
cool
AI feels so much more accessible now! I was afraid I’d get lost in a sea of complex theories, but instead, I got practical steps I can follow at my own pace. Seriously loving it!
Amazing guide, highly recommend!
Took me from knowing absolutely nothing about AI to using tools like a pro in no time. If you’re a beginner, this is exactly what you need. I never felt overwhelmed once!
Extremely informative and practical!
fine
The mix of clarity and encouragement is what really made the difference for me. I’m still not an expert, but I now feel like I’m in control of my learning path. 🙌
Perfect for beginners! 👌
Who knew AI could be so fun to learn? I love how straightforward and simple this guide makes everything. Finally able to tackle things with confidence.
Great concepts and structure! I felt a bit lost at times, especially with the advanced tools. Could be clearer.
average
I don’t normally write reviews but this toolkit deserves a shout-out! The structure is brilliant, and I’m progressing so much faster than I thought possible.
too simple
Love how I’m able to learn at my own pace without feeling rushed or overloaded. The step-by-step approach is exactly what I needed.
I was impressed overall. The guides are clear, but occasionally, I wish there were more specific use case examples.