SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aspersen.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aspersen.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
bought it out of curiosity and ended up loving it! found out so much about my own preferences that i didn't🙌 even🙌 realize🙌 before 🙌
👌
Impressive
As someone who loves exploring new fragrances, this bundle was exactly what I needed. The eBook is packed full of useful information about selecting the perfect perfume for any situation and understanding concentration levels in perfumes vs colognes etc., which was quite enlightening! Moreover, the system doesn't just tell you what to do, it teaches you how to make informed decisions yourself. Now, choosing scents isn't just easier; it’s also more enjoyable!
Absolutely love this system! 🌟It's like having a personal fragrance coach, guiding me through the scent world. The tips on longevity and performance are golden.
Helpful, but missing scent samples
The body spray vs perfume guide was an eye-opener for me! Never knew there were such differences before using this digital resource.
recommend
very nice
This is an amazing resource for anyone who wants to feel confident in their fragrance choices. The checklist has been super helpful in building my scent wardrobe.
This bundle took away all my doubts about what type of fragrance fits each situation best. Can’t recommend enough!
I've always been a bit of a novice when it comes to fragrances. I'd just pick something that smelled good and hope for the best. But this Personal Scent Matching System has completely changed my approach. The guides are so detailed, explaining everything from different scent families to how to match your fragrance with your personality or occasion. It's like having an expert guiding you through the process! And the checklist is such a practical tool - it's helped me build up a collection of scents that really reflect who I am.
helpful
satisfactory
As someone who was new to the world of scents, this Personal Scent Matching System has proven incredibly helpful. It's like having an expert guide at your fingertips - explaining everything from understanding perfume concentration differences to choosing the right product for various occasions. Not only did it save me time but also helped prevent costly mistakes by making informed choices!
A must-have if you're into fragrances or even just starting out. It’s packed with practical tips - from longevity of scents, understanding concentration levels... everything!
I love the information in this bundle, but I was hoping for more real-life examples. It’s packed with knowledge about different scent families and choosing the right fragrance, but I felt the guides could have offered more hands-on advice or practical tips for applying the knowledge. Still, it's incredibly helpful if you want to understand the science behind scent. It’s a great starter kit, just lacking a little extra personality in the examples
This digital bundle really breaks down everything about fragrances into digestible chunks of info. Making informed decisions has never been easier!
I must admit that this system exceeded all my expectations! The depth of knowledge provided about fragrances combined with practical tips made selection process not just simple but enjoyable as well. Whether you're starting out or already have some experience – these resources are indeed valuable offering insights at all levels
ok
This digital resource came as a savior at a time when I had wasted money on countless scents that didn’t work for me anymore. With its clear guidance and easy-to-understand explanations about perfume concentrations and differences between various products like body sprays versus perfumes – my entire perception towards scent selection took an upward turn! Now instead of guessing games, every choice made is well-informed thanks to these resources.
The ultimate guide is just that - ULTIMATE! It covers all aspects of choosing the right scent. A must-have tool if you're serious about your perfume game.
it's not just about choosing scents anymore; it's also learning along the way too. absolutely love how educational yet simple these resources are
satisfying
I've always found selecting fragrances confusing until I came across this Personal Scent Matching System. Now, not only do I know how to choose the perfect scent for any occasion, but I also have a better understanding of various fragrance families - all thanks to these resources!